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...Quality of service is irrelevant. The government’s statement that the customer at a restaurant can have the service charge waived off if he or she is not satisfied with the service does not make any sense. Does this imply that a restaurant offering shoddy service should be happy with charging only the price of food and government taxes such as VAT and service tax? Every service provider be it a restaurant or a telecom company always wishes to offer good service and wants to retain the customer. For this good service, the establishment charges a price. That means the price of the service itself if levied for good service. Levying an additional service charge for good service is highly presumptuous of the customer’s ignorance and stupidity. BREAKDOWN OF THE LAW To understand the illegality of service charge we have to understand the principle behind the Indian law of contract. ...TOI on Jan. 4, 2017, 6:14 p.m.
...Today, he has taken his former role as chairman of Tata Group back from Cyrus Mistry. When the board of Tata Sons voted to remove Cyrus Mistry out of the chairmanship of the group, Economist Swaminathan Aiyar pointed out like many other commentators that there was little clarity about what the performance parameters were for Cyrus when he had taken over as chairman four years ago on December 28, 2012 and how he and had failed the group on these measures. Nobody knew. Every single expert came and asked the same question. “Shouldn’t the press release from Tata Sons have mentioned the reason for Mistry’s leaving? The fact that news was not forthcoming induced some commentators to speculate that this may be: 1) A power struggle between two groups at the Tata Group 2) A restructuring to aid further growth in the Tata Group 3) Punishment for not handling projects such as JLR and Tata Steel globally. ...TOI on Oct. 24, 2016, 6:44 p.m.
...Recently, during a trip to Calcutta in the Sealdah Rajdhani Express I had the good fortune to share the Railway cubicle with two world champions in archery from India. Promila Daimari and Monica Soren behaved like any other teenage girls would except for a few differences. Among their luggage were two large and long trunks which housed their bows and arrows. They were just coming back after participating in the Asia Cup in Taipei. Monica was from Nayagram village, Medinipur district of Bengal. Promila was from Kokrajhar in Assam. Both had become fast friends with their experiences together. Monica was a student in Charuchandra college in Kolkata while Promila studied in class XI in Kokrajhar. Both girls appeared tall for Indian teenagers. Their limbs were demurely muscular. It was the constant exercise in the gym before the archery sessions. ...TOI on Sept. 22, 2016, 9:02 p.m.
...You suddenly find friends and relatives out of work owing to a clash in new skill sets in demand and decades-old skill sets available. Companies find it necessary to change their business model, revenue model and funding model every month if not every weekend. Employees never know how to address the rapidly changing demands of the management. The result is social frustration. Another pocket of change is governance. During the last two years, the Central and the state governments have struggled to find the best way to placate their constituencies and have failed. For instance, the implementation of the odd even formula in New Delhi by the newly appointed Delhi assembly is an admirable step undertaken to do away with traffic log jams on the roads and also the high incidence of pollution in the air. ...TOI on Aug. 23, 2016, 4:26 p.m.
...Today, the engineering and management colleges have come out in the press declaring a warning letter to Flipkart and a black list notice to other companies such as Zomato and 19 others as they had reneged on offer letters to students. Media reports say that campus recruitment numbers indicate that hiring has been lowest since 2008. Data from independent number crunching websites point to a steady hike in the number of new businesses, which tend to promote self-taught individuals who are armed with a high degree of domain knowledge required for the job at hand. These professionals may not have earned a degree from a tony college. The government under all political establishments have tended to tax such activity, which has ballooned and grown to greater heights. For the last 10 years, this has been the service sector. Today, the service sector contributed 53.8 per cent of the GDP in 2005. The services sector contributes 23 per cent of the workforce in India. ...TOI on Aug. 15, 2016, 7:22 p.m.